Your Right to Erasure: In accordance with Google Play's User Data Policy and the Philippine Data Privacy Act of 2012 (RA 10173), you have the right to request permanent deletion of your OnlyFilipinas account and all associated personal data at any time.
Method 1: Instant In-App Deletion (Recommended)
If you have the OnlyFilipinas mobile app installed on your device, deleting your account takes only a few seconds:
- Open the OnlyFilipinas application.
- Tap your Profile tab in the bottom navigation bar.
- Scroll down to the Account Settings section.
- Tap Delete Account & All Data.
- Confirm the prompt. Your account credentials, uploaded photos, profile details, and conversation transcripts will be permanently purged immediately.
Method 2: Web Deletion Request Portal
If you have uninstalled the application or no longer have access to your Android device, you can submit an official deletion request using the form below.
What Data Is Permanently Purged?
When your deletion request is processed, the following assets are completely wiped from our Google Cloud and Firebase servers:
- Firebase Authentication Record: Your Google OAuth UID, email, and sign-in credentials.
- Firestore User Profile: Display name, bio, birthdate, computed age, gender, dating interests, island group, and province.
- All Uploaded Media: All six profile photo slots hosted in Firebase Storage are deleted.
- Interaction History: All outbound and inbound likes, passes, superlikes, and rewind records.
- Match & Chat Transcripts: All mutual match records and 1-on-1 chat messages stored in Cloud Firestore.
Data Retention Policy
We do not retain your personal data after account deletion. In accordance with applicable Philippine laws and Google Play developer requirements:
- In-app deletion executes in real time.
- Web requests are verified via email ownership confirmation and processed within 30 calendar days.
- Aggregated and anonymized metrics (e.g. total historical system load without identifiable references) may be retained for security analytics.
Need Assistance?
If you have questions regarding your account or need immediate assistance, please contact our support team at support@onlyfilipinas.com.